The Stratford, Autograph Collection

“Very attentive and lovely staff, especially the team at Breakfast. Rooms are good quality although mine still had evidence pf the previous guest with noodles on the floor and damage evident on doors. The location is useful but noise still travelled from outside.”

“A very memorable stay. Jasheed ensured a smooth and professional check-in experience from the start. Shahir and Sarah, however, truly elevated everything. Sarah was incredibly kind and attentive to my young son, which made a real difference for us as a family. Shahir went above and beyond throughout the stay, showing genuine care and attention to detail. The overall team and service level made this a standout experience, and we will definitely return on our next visit to London. The breakfast service is “Meh” but totally acceptable! The only room for improvement is perhaps receiving a random £10 one day after checkout without an email or explanation from anyone but the amount was too small for me to spend time to contact them either :)”

“Nice hotel.and location. Food is okay and service is good. Lighting in the rooms need to be improved. More lights or more effective light in bedroom. Also there were a good number of bulbs out around the hotel in general.”

“This hotel is our preferred hotel for staying around London without question. There are a number of reasons why the hotel is special in our eyes including that: - it really feels like a community; - housekeeping are never knocking on the doors early to try to clean the room; - Djahid always ensures we are happy with our room and deserves a mention for always looking after us; and - it has a nice atmosphere; and - the rooms are always immaculate. Also a star of the hotel is Jason. He makes us feel welcome, at home and always looks after us. He is attentive ensures you are never wanting for anything else. He goes over and above for every guest, to the point that we are extremely happy when, on arrival, we see he is working! He is always watching the room and making sure everything is in order and it really does not go unnoticed. If he wasn’t there, I don’t think it would be as fantastically well run as he always works with upmost precision and detail, it would be difficult for someone else to come close! It does not feel like he is just doing his job, it feels like he truly cares about all the guests. If he left the hotel, we would likely move with him! There are not enough words to put to paper to express how super we think he is but the hotel is lucky to have him working for them. He is an asset to the hotel!”